Examkingdom's preparation material includes the most excellent features, prepared by the same dedicated experts who have come together to offer an integrated solution. We provide the most excellent and simple method to pass your certification exams on the first attempt "GUARANTEED"

Whether you want to improve your skills, expertise or career growth, with Examkingdom's training and certification resources help you achieve your goals. Our exams files feature hands-on tasks and real-world scenarios; in just a matter of days, you'll be more productive and embracing new technology standards. Our online resources and events enable you to focus on learning just what you want on your timeframe. You get access to every exams files and there continuously update our study materials; these exam updates are supplied free of charge to our valued customers. Get the best 500-443 exam Training; as you study from our exam-files "Best Materials Great Results"

500-443 Exam + Online / Offline and Android Testing Engine & 4500+ other exams included
$50 - $25 (you save $25)
Buy Now

Associated Certification: Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers
Duration: 90 minutes
Languages: English

Exam overview
This exam tests a candidate's knowledge of PCCE architecture and components, advance scripting and data exchange, CUCM initiated call flows, advanced configuration, tools, and reporting.

Exam Description:
Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR 500-443) is a 90-minute exam associated with the Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers. This exam tests a candidate's knowledge of PCCE architecture and components, advance scripting and data exchange, CUCM initiated call flows, advanced configuration, tools, and reporting. The courses Administering Advanced Cisco Contact Center Enterprise, and Reporting Cisco Contact Center Enterprise help candidates to prepare for this exam.

Exam topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

20% 1.0 Overview
1.1 Understand architecture and components
1.2 Understand PCCE protocols
1.3 Explain PCCE call flow
1.4 Describe PCCE access

15% 2.0 Advanced Scripting and Data Exchange
2.1 Understand CCE Data Exchange
2.2 Describe Call Studio Scripting
2.3 Build CCE Scripting

15% 3.0 CUCM Initiated Call Flows
3.1 Understand transfer types
3.2 Utilize CVP Call Flow models

20% 4.0 Advanced Configuration
4.1 Deploy Finesse gadgets
4.2 Implement mobile agents
4.3 Implement PCS

10% 5.0 Tools
5.1 Implement Bulk import tool

10% 6.0 Reporting
6.1 Understand CUIC foundations
6.2 Utilize CUIC administration and operations console
6.3 Describe CUIC attributes
6.4 Utilize CUIC customization report

QUESTION 1
What should a Call Type be mapped to for successful call routing?

A. Routing Client
B. Scheduled Script
C. Dialed numbed
D. Default Label

Answer: A

Explanation:
A Call Type is mapped to a Routing Client, which is a logical representation of a device that can
receive and process routing requests from the CCE system. Reference = Advanced Administration and
Reporting of Contact Center Enterprise (CCEAAR), page 2

QUESTION 2
Which device access is needed to manage agent phones for UCCE/PCCE?

A. CUCM Admin
B. CCE Web Admin tool
C. Config Manager tool
D. Finesse Admin

Answer: A

Explanation:
A CUCM Admin access is needed to manage agent phones for UCCE/PCCE, as it allows the
administrator to configure device pools, partitions, calling search spaces, and other settings for the
agent phones. Reference = Administering Advanced Cisco Contact Center Enterprise (CCEAA), page 4

QUESTION 3
Which two components exchange data between Expanded Call Context Variables? (Choose two.)

A. CCE and Finesse
B. CVP and Finesse
C. Finesse and VXML Server
D. CUCM and PCCE
E. CCE and CVP

Answer: B, E

Explanation:
B CVP and Finesse exchange data between Expanded Call Context Variables, as CVP can pass ECC
variables to Finesse through the User to User Information (UUI) field in the SIP header. E CCE and
CVP exchange data between Expanded Call Context Variables, as CCE can pass ECC variables to CVP
through the Peripheral Interface Manager (PIM) or the VRU Peripheral Gateway (VPG) depending on
the deployment model. Reference = Advanced Administration and Reporting of Contact Center
Enterprise (CCEAAR), page 6; [Cisco Unified Contact Center Enterprise Features Guide, Release 12.5(1)], page 23

QUESTION 4
Which two call transfers are supported in PCCE Deployments? (Choose two.)

A. SRTP Refer
B. Release VXML Trunk Transfer
C. CCE Managed Transfer
D. CUCM Destination Transfer
E. SIP Refer

Answer: C, E

Explanation:
C CCE Managed Transfer is supported in PCCE Deployments, as it allows the agent to transfer a call to
another agent or skill group within the same PCCE system using the Finesse desktop. E SIP Refer is
supported in PCCE Deployments, as it allows the agent to transfer a call to an external destination
using the SIP Refer method. Reference = [Cisco Unified Contact Center Enterprise Features Guide,
Release 12.5(1)], page 43; [Cisco Unified Contact Center Enterprise Solution Reference Network
Design (SRND), Release 12.5(1)], page 101

QUESTION 5
What is the role of CVP in UCCE/PCCE?

A. interface between CUBE and UCCE/PCCE
B. queuing and self-service IVR
C. call routing brain of PCCE/UCCE
D. plays IVR Prompts to Callers

Answer: B

Explanation:
The role of CVP in UCCE/PCCE is queuing and self-service IVR, as it provides voice response
applications that can interact with callers, collect information, and queue calls for treatment by
agents or other destinations. Reference = [Cisco Unified Contact Center Enterprise Solution
Reference Network Design (SRND), Release 12.5(1)], page 9

Make The Best Choice Chose - Examkingdom
Reday to get certified today competitive computer industry Examkingdom's preparation material includes the most excellent features, prepared by the same dedicated experts who have come together to offer an integrated solution. We provide the most excellent and simple method to pass your Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 exam on the first attempt "GUARANTEED".

Unlimited Access Package
will prepare you for your exam with guaranteed results, 500-443 Study Guide. Your exam will download as a single 500-443 PDF or complete 500-443 testing engine as well as over +4000 other technical exam PDF and exam engine downloads. Forget buying your prep materials separately at three time the price of our unlimited access plan - skip the 500-443 audio exams and select the one package that gives it all to you at your discretion: 500-443 Study Materials featuring the exam engine.

Examkingdom 500-443 Exam Prepration Tools
Examkingdom Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) preparation begins and ends with your accomplishing this credential goal. Although you will take each Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) online test one at a time - each one builds upon the previous. Remember that each Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) exam paper is built from a common certification foundation.

500-443 Exam Testing Engines
Beyond knowing the answer, and actually understanding the 500-443 test questions puts you one step ahead of the test. Completely understanding a concept and reasoning behind how something works, makes your task second nature. Your 500-443 quiz will melt in your hands if you know the logic behind the concepts. Any legitimate Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) prep materials should enforce this style of learning - but you will be hard pressed to find more than a Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) practice test anywhere other than Certkingdom.

500-443 Exam Questions and Answers with Explanation
This is where your Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 exam prep really takes off, in the testing your knowledge and ability to quickly come up with answers in the 500-443 online tests. Using Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 practice exams is an excellent way to increase response time and queue certain answers to common issues.

500-443 Exam Study Guides
All Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) online tests begin somewhere, and that is what the Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) training course will do for you: create a foundation to build on. Study guides are essentially a detailed Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 tutorial and are great introductions to new Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) training courses as you advance. The content is always relevant, and compound again to make you pass your 500-443 exams on the first attempt. You will frequently find these 500-443 PDF files downloadable and can then archive or print them for extra reading or studying on-the-go.

500-443 Exam Video Training
For some, this is the best way to get the latest Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 training. However you decide to learn 500-443 exam topics is up to you and your learning style. The Examkingdom Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) products and tools are designed to work well with every learning style. Give us a try and sample our work. You'll be glad you did.

500-443 Other Features
* Realistic practice questions just like the ones found on certification exams.
* Each guide is composed from industry leading professionals real Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR)notes, certifying 100% brain dump free.
* Study guides and exam papers are guaranteed to help you pass on your first attempt or your money back.
* Designed to help you complete your certificate using only
* Delivered in PDF format for easy reading and printing Examkingdom unique CBT 500-443 will have you dancing the Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) jig before you know it
* Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 prep files are frequently updated to maintain accuracy. Your courses will always be up to date.

Get Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) ebooks from Examkingdom which contain real 500-443 exam questions and answers. You WILL pass your Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) exam on the first attempt using only Examkingdom's Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) excellent preparation tools and tutorials.

This is what our customers are saying about Examkingdom.com.
These are real testimonials. Hi friends! Examkingdom.com is No1 in sites coz in $25 I cant believe this but when I purchased the $25 package it was amazing I Cisco passed 10 Exams using Examkingdom guides in one Month So many thanks to Examkingdom Team , Please continue this offer for next year also. So many Thanks

Mike CA
Thank You! I would just like to thank Examkingdom.com for the Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 test guide that I bought a couple months ago and I took my test and pass overwhelmingly. I completed the test of 60 questions in about 90 minutes I must say that their Q & A with Explanation are very amazing and easy to learn.

Jay Brunets
After my co-workers found out what I used to pass Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 the test, that many are thinking about purchasing Examkingdom.com for their Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) exams, I know I will again

John NA
I passed the Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 exam yesterday, and now it's on to security exam. Couldn't have done it with out you. Thanks very much.

Oley R.
Hello Everyone
I Just Passed The Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 Took 80 to 90 Minutes max to understand and easy to learn. Thanks For Everything Now On To 500-443

Robert R.
Hi Examkingdom.com thanks so much for your assistance in Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) i passed today it was a breeze and i couldn't have done it without you. Thanks again

Seymour G.
I have used your Exam Study Guides for preparation for Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443. I also passed all those on the first round. I'm currently preparing for the Microsoft and theCisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR). exams

Ken T.
I just wanted to thank you for helping me get myCisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) $50 package for all guides is awesome you made the journey a lot easier. I passed every test the first time using your Guide

Mario B.
I take this opportunity to express my appreciation to the authors of Examkingdom.com Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) test guide. I purchased the 500-443 soon after my formal hands on training and honestly, my success in the test came out of nowhere but Examkingdom.com. Once again I say thanks

Kris H.
Dear Examkingdom.com team the test no. 500-443 that i took was very good, I received 880 and could have gain more just by learning your exams

Gil L.
Hi and Thanks I have just passed the Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) Directory Services Design exam with a score of 928 thanks to you! The guide was excellent

Edward T.
Great stuff so far....I love this site....!! I am also on the Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) I decided to start from Examkingdom and start learning study Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) from home... It has been really difficult but so far I have managed to get through 4 exams....., now currently studying for the more exams.... Have a good day.................................................. Cheers

Ted Hannam
Thanks for your Help, But I have finally downloaded Cisco Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers (CCEAAR) 500-443 exam preparation from examkingdom.com they are provided me complete information about the exam, lets hope I get success for the 500-443 exam, I found there exams very very realistic and useful. thanks again

lindsay Paul

Examkingdom Offline Testing Engine Simulator Download

Prepare with yourself how Examkingdom Offline Exam Simulator it is designed specifically for any exam preparation. It allows you to create, edit, and take practice tests in an environment very similar to an actual exam.


Supported Platforms: Windows-7 64bit or later - EULA | How to Install?


FAQ's: Windows-8 / Windows 10 if you face any issue kinldy uninstall and reinstall the Simulator again.



Download Offline Simulator-Beta

Examkingdom Testing Engine Features

• Examkingdom Testing Engine simulates the real exam environment.
• Interactive Testing Engine Included
• Live Web App Testing Engine
• Offline Downloadable Desktop App Testing Engine
• Testing Engine App for Android
• Testing Engine App for iPhone
• Testing Engine App for iPad
• Working with the Examkingdom Testing Engine is just like taking the real tests, except we also give you the correct answers.
• More importantly, we also give you detailed explanations to ensure you fully understand how and why the answers are correct.

Examkingdom Android Testing Engine Simulator Download

Take your learning mobile android device with all the features as desktop offline testing engine. All android devices are supported.
Supported Platforms: All Android OS EULA

Install the Android Testing Engine from google play store and download the app.ck from Examkingdom website android testing engine download

Examkingdom Android Testing Engine Features

• Examkingdom Offline Android Testing Engine
• Make sure to enable Root check in Playstore
• Live Realistic practice tests
• Live Virtual test environment
• Live Practice test environment
• Mark unanswered Q&A
• Free Updates
• Save your tests results
• Re-examine the unanswered Q & A
• Make your own test scenario (settings)
• Just like the real tests: multiple choice questions
• Updated regularly, always current