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Key Details:
Exam Name: Salesforce Certified Platform Administrator II (Plat-Admn-301)
Provider: Salesforce (Trailhead Academy)
Level: Advanced
Focus: Deep expertise in platform features, configuration, management, and extending options.
Format: 60 multiple-choice/multiple-select questions + 5 unscored questions.
Duration: 120 minutes.
Cost: $200 USD (plus taxes).
Prerequisite: Salesforce Certified Platform Administrator.

The Plat-Admn-301 exam is the Salesforce Certified Platform Administrator II, an advanced exam for experienced admins, focusing on deeper platform management, configuration, and extending features, with 60-70 questions (scored/unscored), a 120-minute duration, a $200 fee, and requires the standard Platform Admin cert as a prerequisite, testing advanced skills beyond basic administration.

What it Covers (High-Level):
This exam tests your ability to handle complex scenarios, manage advanced security, data, and automation, and leverage deeper platform capabilities, building on the foundational Platform Administrator certification.

Where to Find More Info:
For official exam guides and registration, visit the Salesforce Trailhead Academy site for the Platform Admin II exam.

Exam Topics (Objectives)
The exam assesses advanced skills in configuration, management, and application extension across the Salesforce Platform. Key topic areas include:
Security and Access: Evaluating record access, field-level security, and user authentication scenarios.
Objects and Applications: Enhancing data structure and user experience through advanced object and application customization.
Auditing and Monitoring: Using tools like debug logs and audit trails to monitor system activity and ensure compliance.
Cloud Applications: Understanding and leveraging features in Sales, Service, and Experience Clouds.
Data and Analytics Management: Managing data quality and delivering actionable insights through reports and dashboards.
Environment Management and Deployment: Skills in managing different Salesforce environments (sandboxes) and deploying metadata between them.
Process Automation: Solving complex business problems using advanced automation tools like Flow.

Preparation Resources
Salesforce recommends using a combination of resources for preparation, including:

Completing the prerequisite Salesforce Certified Platform Administrator certification.
Reviewing the official Advanced Administrator Trailmix on Trailhead.
Utilizing the official Exam Guide for detailed objectives.

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Sample Question and answers

QUESTION 1
The director of sales wants to make sure that every opportunity has either a sales engineer or an
account executive assigned to the deal.
How should the administrator meet this requirement?

A. Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
B. Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
C. Require the Sales Engineer and the Account Executive lookup fields on the page layout.
D. Assign a task to the owner if an opportunity is created without one of these fields filled out.

Answer: A

Explanation:
A validation rule can enforce data quality by preventing users from saving records that do not meet
certain criteria. In this case, the validation rule can check if both the Sales Engineer and the Account
Executive lookup fields are blank, and display an error message if so. This way, the director of sales
can ensure that every opportunity has either a sales engineer or an account executive assigned to the deal.

QUESTION 2
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts
need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?

A. Create a separate price book.
B. Implement CPQ.
C. Remove the approval process.
D. Enable Subscriptions.

Answer: B

Explanation:
A price book is a list of products and their prices for a specific segment of customers or market. By
creating a separate price book for the special bundle deal on monitors and keyboards, AW
Computing can offer different prices for these products without affecting their standard prices or
requiring VP approval. The price book can also specify which products are included in the bundle and which are not.

QUESTION 3
DreamHouse Realty currently deals only with single-family homes but is expanding its business it
include condos in large cities. There are some features and amenities that inly apply to condos, such
as the amount of a deposit and concierge services.
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

A. Build a Lightning component to display fields that only apply to condos.
B. Create a Record Type for the type of property and custom page layouts for each.
C. Configure a validation rule to display fields based on the type of property the user is viewing.
D. Make is custom Lightning page to display specific fields based on the type of property.

Answer: B

Explanation:
A record type allows administrators to offer different business processes, picklist values, and page
layouts to different users based on their profiles. By creating a record type for the type of property
(single-family home or condo), DreamHouse Realty can assign different page layouts to each record
type that display only relevant fields for each property type. The record type can also determine
which sales process and path are available for each opportunity. Reference:

QUESTION 4
At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see
certain field market.
What Lightning will satisfy this requirement?

A. Record Detail Component
B. Fields component
C. Highlights Panel Component
D. Path Component

Answer: B

Explanation:
The Fields component is a Lightning component that allows administrators to display fields from a
record on a Lightning page based on certain conditions or criteria. For example, administrators can
use filter logic to show or hide fields based on field values or user profiles. In this case, the
administrator can use the Fields component to display fields that only apply to condos based on the
value of a field that indicates the type of property. Reference:

QUESTION 5
An administrator has been asked to enable permissions for users on the account services team to be
able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?

A. Set organization-wide sharing for Account as Public Read Only.
B. Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
C. Update the profile Account object to Modify All.
D. Enable Account Teams and grant Read record-level access to account team members for the Account object

Answer: B

Explanation:
Sharing rules are automatic exceptions to organization-wide sharing settings that grant additional
access to records based on record ownership or criteria. By creating a sharing rule on the Account
object for all members of the account services role to have Read/Write access, the administrator can
allow users in that role to edit and change ownership of Accounts owned by any of their team
members, regardless of the organization-wide sharing setting for Account. Reference:

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